Shipping policy

Shipping Policy — Molino Juanito Ortiz

At Molino Juanito Ortiz, we ship our products worldwide through trusted national and international logistics partners.

Each shipping rate is defined by country or region and is calculated automatically at checkout. Costs depend on the destination and the total weight of the order.

Estimated Delivery Times

Typical delivery times are as follows:

  • Mainland Spain: 2–5 business days

  • Portugal and Balearic Islands: 2–5 business days

  • Continental Europe: 3–7 business days

  • Canary Islands, Ceuta and Melilla: 5–10 business days

    (Shipments may require customs clearance.)

  • International Destinations: 5–15 business days, depending on the country

Delivery times may vary due to holidays, logistical issues or customs inspections.

Shipping Costs & Free Shipping Thresholds

 

Each country has a fixed shipping cost and a minimum order value required to qualify for free shipping.

Below are the exact fees:

Spain

Mainland Spain

  • Shipping: €3.90

  • Free shipping from: €65

 

Balearic Islands

  • Shipping: €6.50

  • Free shipping from: €150


Canary Islands

  • Shipping: €39.90

  • Free shipping from: €300

    (Customers may be responsible for IGIC and other import taxes.)

 

Ceuta & Melilla

 

  • Shipping: €29.90

  • Free shipping from: €250

    (Local taxes and customs procedures may apply.)

Portugal

 

  • Shipping: €4.50

  • Free shipping from: €100

France, Belgium, Italy, Netherlands, Luxembourg

 

  • Shipping: €7.50

  • Free shipping from: €200

Germany, Denmark, Northern Ireland

 

  • Shipping: €11.90

  • Free shipping from: €250

Austria, Poland, Greece

 

  • Shipping: €11.90

  • Free shipping from: €270

United Kingdom

 

  • Shipping: €14.90

  • Free shipping from: €300

    (Customers may be responsible for post-Brexit import fees.)

Sweden & Switzerland

 

  • Shipping: €14.90

  • Free shipping from: €300

Norway

 

  • Shipping: €14.90

  • Free shipping from: €310

United States, Canada & Mexico

 

  • Shipping: €24.90

  • Free shipping from: €700

China, Japan, South Korea, Hong Kong, Taiwan & Singapore

 

  • Shipping: €27.90

  • Free shipping from: €800

International Shipping & Customs

 

For destinations outside the European Union, the customer may be required to pay:

  • customs duties,

  • local taxes,

  • import fees,

  • or customs clearance charges.

These fees are not included in product or shipping prices and must be paid by the customer upon delivery.

For questions regarding availability or special shipping arrangements, please contact us:

+34 633 12 23 09

info@molinojuanitoortiz.com

Order Tracking

 

All orders include a tracking number.

Once your order is dispatched, you will receive an email with a link to track the shipment in real time.

Bulk Orders & Corporate Purchases

 

For:

  • corporate gifts

  • wholesale purchases

  • large-volume orders

  • custom shipments

we offer personalised conditions.

 

Please contact us at:

+34 633 12 23 09

info@molinojuanitoortiz.com

Returns & Exchanges

 

You can find complete details in our Returns Policy.